The Command of the Ground Forces of the Armed Forces of Ukraine has set up a hotline for quick responses to any illegal actions by representatives of the Territorial Centers for Recruitment and Social Support (TCC and SS), as well as to provide consultations on military service, mobilization, and legal matters.
Quick response to violations and consultations
The hotline is available at 0 800 301 937 and ensures prompt responses to citizen inquiries regarding violations that arise during mobilization and the registration of military personnel. This service is available to both civilians and military personnel, as well as their family members, on various issues, including their rights and obligations during mobilization.
Additionally, for effective operation across different regions of Ukraine, contact numbers for each regional TCC and SS have been set up. These numbers provide consultations for civilians, military personnel, and their families, including on social support matters.
Contact numbers in the regions
As part of supporting the operation of the hotline for citizens, regional contact numbers are available. Below are the contacts for various regions:
Eastern Operational Command:
- Dnipro TCC and SS: (056) 770 8293, (056) 770 8361 (08:30-16:30)
- Zaporizhzhia TCC and SS: (061) 764 2479 (24/7)
- Kharkiv TCC and SS: (057) 341 4017 (09:00-18:00)
- Donetsk TCC and SS: (097) 017 0069 (24/7)
- Luhansk TCC and SS: (050) 950 9498 (24/7)
Northern Operational Command:
- Kyiv Military TCC and SS: (044) 290 4201 (24/7)
- Kyiv TCC and SS: (068) 045 2383 (08:00-19:00)
- Zhytomyr TCC and SS: (093) 616 7410 (08:00-18:00)
- Chernihiv TCC and SS: (046) 223 1007 (08:00-18:00)
- Cherkasy TCC and SS: (068) 020 3374 (08:00-17:00)
Western Operational Command:
- Zakarpattia TCC and SS: (067) 600 6912 (24/7)
- Ivano-Frankivsk TCC and SS: (067) 340 6851 (24/7)
- Ternopil TCC and SS: (035) 252 1282 (08:00-18:00)
- Khmelnytskyi TCC and SS: (038) 272 0513, (038) 265 0044, (098) 942 1732 (9:00-17:00)
- Lviv TCC and SS: (068) 156 3573 (24/7)
Southern Operational Command:
- Kirovohrad TCC and SS: (050) 036 4798 (24/7)
- Mykolaiv TCC and SS: (066) 816 1635 (24/7)
- Odesa TCC and SS: (048) 752 8260 (24/7)
- Vinnytsia TCC and SS: (095) 586 3194 (24/7)
- Kherson TCC and SS: (067) 725 7030 (09:00-18:00)
Hotline for mobilization and military personnel registration
In addition to the regional numbers, there is also a hotline for mobilization and military personnel registration, which provides quick and accessible information about military service. The hotline number is 0 800 301 937.
This hotline helps citizens consult on their rights and obligations during mobilization, as well as address complaints about the operation of TCC and SS if any issues arise.
Ground Forces Command Call Center
There is also the Ground Forces Command Call Center available at 0 800 500 410. This provides direct communication between military personnel, military units, and command. It serves as an information service that helps resolve issues regarding military service, training, supplies, and support.
Statistics of inquiries
From October 28 to November 3, during the first week of operation, specialists from the mobilization hotline and the Ground Forces Command Call Center processed 258 inquiries from citizens. Most of these were resolved over the phone. The inquiries were categorized as follows:
- 130 inquiries were unrelated to the operation of TCC and SS.
- 2 inquiries were redirected to the National Police.
- 7 inquiries required further processing.
The hotlines and consultation services set up by the Command of the Ground Forces are important resources for both civilians and military personnel, especially during mobilization and wartime. They provide the necessary support and assistance, and contribute to a more effective response to issues arising in the course of fulfilling obligations and mobilization.
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