The National Agency of Ukraine on Civil Service presented a guide on barrier-free public service.
The new guide contains recommendations for civil servants, government officials and HR professionals. The aim of the guide is to make jobs in government more accessible to people with disabilities and other vulnerable groups.
“The number of people with disabilities working in the civil service is growing steadily. While at the end of 2021, this number was 5.6%, at the end of 2023 it was already 6.8%. And this growth is not stopping, as Russia’s aggressive war against our country is causing irreparable losses. The guide aims to demonstrate that there are different types of barrier-free accessibility that we need to take care of as employers. We are talking about organisational culture in the public service in general. The issue of barrier-free accessibility should become an integral part of it,” said Nataliia Aliushyna, Head of the National Agency.
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The guide covers various aspects of barrier-free accessibility, including:
- Physical accessibility: arranging workplaces and premises to meet the needs of people with disabilities.
- Information accessibility: ensuring access to information for people with different types of disabilities.
- Organisational and cultural accessibility: creating an atmosphere of tolerance and respect for diversity.
Implementation of the recommendations in this guide will not only improve working conditions for people with disabilities, but also increase the efficiency of government agencies in general.
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