Key points:
- In January 2026, the Ombudsman’s Office received 11,312 complaints from citizens.
- Most of them concerned violations of civil, economic, and social rights.
- In total, the complaints raised 19,109 separate issues, including violations of the rights of military personnel, veterans, and war victims.
In January 2026, the Ombudsman’s Office received 11,312 complaints from citizens. This was reported by Dmytro Lubinets, the Ukrainian Parliament Commissioner for Human Rights.
Most often, citizens reported violations of:
- civil rights – 10,269 appeals concerning the right to appeal and access to information, judicial protection, as well as freedom and personal inviolability;
- economic rights – 1,994 appeals concerning delays or non-payment of wages, pensions, and other state-guaranteed payments;
- social rights – 1,455 appeals related to medical care, access to education, social guarantees, and basic services for various categories of the population;
- children’s rights – 553 appeals regarding proper care and custody, safety, access to education, and protection from violence.
In addition, 19,109 separate issues were raised in the appeals. Most often they concerned:
- the rights of military personnel, veterans, prisoners of war, and their families – 6,420;
- the right to appeal, access to information, and protection of personal data – 1,750;
- compliance with procedural rights and conditions of detention – 1,693;
- violations of the rights of people affected by the armed aggression against Ukraine – 1,383.
According to Lubinets, people turn to the Ombudsman’s Office when other means of protecting their rights have proved ineffective.
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Violations of civil rights were the main reason for Ukrainians to appeal to the ombudsman in 2025
