Key points
- A step-by-step support route for families of fallen defenders has been added to the Veteran Pro platform.
- The route covers paperwork, payments, benefits, psychological and social support.
- Users can contact a support specialist who will guide them through all the stages.
- Other support pathways are also available on the platform — for combatants and people with disabilities resulting from the war.
The Veteran Pro digital platform now features a detailed step-by-step guide for families of fallen defenders of Ukraine. It provides guidance on all procedures related to state support, from paperwork to receiving benefits, payments, and access to state-guaranteed programmes.
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The route describes each stage separately so that users can follow all the necessary steps in sequence and not miss any opportunities. It explains the procedure for confirming family ties, obtaining the status of a family member of the deceased, and applying for financial compensation and one-time financial assistance. Information is also available on pensions, local social guarantees, psychological support, housing programmes, and educational opportunities for adults and children.
Special attention is paid to support: families can contact a specialist who will take into account their individual circumstances and help them go through each stage without unnecessary administrative burden.
The platform also offers separate routes for combatants and people with disabilities resulting from the war. All of them are designed to simplify access to information and provide clear instructions on documents, procedures, and available forms of support.
The full route is available on Veteran Pro in a special section.
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