Ukrainians are increasingly using artificial intelligence technologies in their everyday lives. According to a study of digital skills conducted by the Diya.Osvita platform, 42% of the adult population and 70% of teenagers already use AI tools for learning, working, writing texts or searching for information. Half of adults and 76% of teenagers have made decisions at least once based on the results of their interaction with artificial intelligence.
In total, 96% of Ukrainians have digital skills, and 58% have basic or higher skills. This indicator corresponds to the average level of European Union countries. For comparison: in 2019, 15% of the adult population did not have basic digital skills, while now only 4% do not.
According to First Deputy Prime Minister and Minister of Digital Transformation of Ukraine Mykhailo Fedorov, these results demonstrate profound changes in the digital culture of society. In six years of digital transformation, Ukraine has not only caught up with but in some cases exceeded the European average. Technologies, particularly AI, are becoming the foundation of the new economy — from IT to creative industries.
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Despite the war, Ukrainians remain active online: 97% have access to the internet, and 92% use it daily. This demonstrates the high resilience of digital infrastructure even in crisis conditions.
The study also confirms the link between digital literacy and prosperity. People with high digital skills earn on average five times more than those without them. For 59% of respondents, digital education has opened up new professional opportunities.
Valeria Ionan, advisor to the Minister of Digital Transformation, notes that the development of digital competencies remains a state priority. Since 2019, Ukraine has created the national platform Diya.Osvita, the Digital Skills Framework, digital education hubs, and the Digiogram testing system. Since 2025, these initiatives have also covered people with visual impairments — they actively use the internet, but only 3% have digital skills above the basic level due to a lack of adapted services.
To support Ukrainians in learning how to work with new technologies, a separate section called ‘Artificial Intelligence’ has been created on the Diya.Osvita platform. It contains 11 educational courses and materials, ranging from short videos to comprehensive programmes.
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