When Russian shells hit Ukrainian homes, mobile administrative service centre employees arrive on the scene after the rescue workers. Their specially equipped vehicle becomes a temporary point of provision of public services for residents who have lost their documents or need help with compensation claims.
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ASC specialists work at the scene for as long as necessary. They help victims apply for compensation under the e-Recovery programme, restore damaged or destroyed documents, and arrange other services needed by people after shelling. All requests that can be processed on the spot are accepted immediately. The rest of the applications are forwarded to a stationary centre for further processing.
There are currently six mobile administrative service centres operating in the Dnipropetrovsk region. In the first half of 2025 alone, residents of the region received more than 2,000 services through them. Nationwide, mobile ASCs have helped over 7,500 Ukrainians. Such mobile centres have proven their effectiveness in crisis situations when the usual infrastructure is temporarily unavailable. They ensure the continuity of public services, even in communities affected by hostilities or shelling.
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